I have Go Pro 10 black. Only 1.5 years old and never abused. It will not turn on. I have tried all the suggested fixes from GoPro and others. Still does not turn on. Can it be repaired?
Except for that issue the camera is in excellent condition.
Thank you

Question

I have Go Pro 10 black.  Only 1.5 years old and never abused. It will not turn on. I have tried all the suggested fixes from GoPro and others. Still does not turn on. Can it be repaired?
Except for that issue the camera is in excellent condition.
Thank you

iFixYouri · Accepted Answer

Possibly. A Hero 10 Black that won't respond at all after the standard fixes usually comes down to a handful of causes. Batteries can fail without warning even on a well cared for camera, so if you haven't already, try a different genuine GoPro battery. If a known good battery doesn't help, the next suspects are the battery contacts, the power button and its flex cable, or the power circuit on the main board. Corrupted firmware can also leave a camera looking dead.

Since the camera is in excellent shape otherwise, it's worth a proper look. Order the free GoPro diagnostic and we'll test it and quote before any work. If it isn't worth fixing we'll tell you. There's no bench fee, only return shipping if you decline.

When you ship it, include the battery you've been using so we can test that too. Approved repairs are usually done 3 to 5 business days after it arrives.

Q: I have Go Pro 10 black. Only 1.5 years old and never abused. It will not turn on. I have tried all the suggested fixes from GoPro and others. Still does not turn on. Can it be repaired? Except for that issue the camera is in excellent condition. Thank you