I have a GoPro hero 11 that will not turn on unless it is plugged in and will recognize the battery sometimes but won’t recognize it other times. I also checked and made sure that it was not a problem with the batteries.

Question

iFixYouri · Accepted Answer

Sounds like the battery contacts or the board. Send it in under the free GoPro diagnostic. We test it, report back with a quote, and you approve before any work. If you decline, no bench fee, just return shipping.

Q: I have a GoPro hero 11 that will not turn on unless it is plugged in and will recognize the battery sometimes but won’t recognize it other times. I also checked and made sure that it was not a problem with the batteries.