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Q: I can make calls using my speaker and I can dictate memos but Siri doesn’t hear what I say. The phone did get a little wet when this started. Since the phone has 4 microphones , how do you know which one needs replacing? Or do you replace all 4?

Ma Mark - 5 years ago

Hi Mark, During our diagnostics process we would check each microphone for the appropriate functionality. We have various processes and procedures in place to figure out the faulty one and replace it. Please let us know if you have any other questions, we'll be happy to help you out. Have a great day!

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