My iPod Touch is having problems with turning on as in it's just stuck on plugging it to iTunes. Are you able to fix this and still save all the files inside?

Question

iFixYouri · Accepted Answer

That's not necessarily the battery. Send it in under a free diagnostic first and we'll test it before you pay for anything. We don't wipe devices, but if it needs a restore to boot we'll tell you before doing it so you can decide.

Q: My iPod Touch is having problems with turning on as in it's just stuck on plugging it to iTunes. Are you able to fix this and still save all the files inside?