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Q: The screen did not break but separated from the watch spontaneously. If held in the bezel it works but is very dim. Is this a common problem and, if so, is screen replacement required. This is a 1st. generation 38mm watch. Thank you

It is unclear what components are damaged and which ones may need to be replaced. If you can, please visit your nearest iFixYouri so a technician can inspect and diagnose your device for free and give you a more accurate quote.

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