The phone won't go past the apple screen to boot up.
Apple says the photos can't be retrieved.
Thoughts?

Question

The phone won't go past the apple screen to boot up. 
Apple says the photos can't be retrieved.
Thoughts?

iFixYouri · Accepted Answer

Hi Liz, Chances are we can fix it. The device not booting up past the Apple logo could be from a faulty component. We'd really have to see the device, but this is a common occurrence that we have been able to help many customers with in the past.

Q: The phone won't go past the apple screen to boot up. Apple says the photos can't be retrieved. Thoughts?