The only way the 5S works is when I plug into computer and hold button to boot. Then it says I need to connect to iTunes but it will not recognize device and won't connect.

Question

iFixYouri · Accepted Answer

Hi Bill, please send the device in for a diagnostic so our technicians can thoroughly test and inspect the device and provide you with an accurate estimate for repair.

Q: The only way the 5S works is when I plug into computer and hold button to boot. Then it says I need to connect to iTunes but it will not recognize device and won't connect.