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Q: So I dropped my iPhone 11 in water about a month ago or so and when I play music it’s fine and when I’m on the phone they can’t hear me but I can hear them what do you think is the problem and how can I fix it ???

Me Megan - 2 years ago

Water damaged can lead to a lot of unpredictable problems. Your best option is to bring the device in or mail the device to us for water damage repair service. We put the phone through a thorough ultrasonic cleaning process which has a high success rate for restoring devices. If there are other components of your phone that require replacement, we will contact you before proceeding with those repairs.

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