My daughter spilled a cup of water onto the keyboard of her MacBook Air. It immediately shut down. She took it to the Apple Store and they said to leave it for a day. I'm afraid their solution will be a new device. Does it make a difference if the computer was turned on when the spill occurred?

Question

My daughter spilled a cup of water onto the keyboard of her MacBook Air.  It immediately shut down.  She took it to the Apple Store and they said to leave it for a day.  I'm afraid their solution will be a new device.  Does it make a difference if the computer was turned on when the spill occurred?

iFixYouri · Accepted Answer

Hi Roger, we have very high success rate with water damaged computers. We have seen and fixed computers that have sat from a few days to months.

Q: My daughter spilled a cup of water onto the keyboard of her MacBook Air. It immediately shut down. She took it to the Apple Store and they said to leave it for a day. I'm afraid their solution will be a new device. Does it make a difference if the computer was turned on when the spill occurred?