My 40GB Gen 4 Ipod gives my the "sad-face" ipod screen, when I plug it in.
Pretty sure I need a New Battery....Can you do that? I don't want to do it myself. Can you sent me a shipping label? Thanks

Question

My 40GB Gen 4 Ipod gives my the "sad-face" ipod  screen, when I plug it in.
Pretty sure I need a New Battery....Can you do that? I don't want to do it myself. Can you sent me a shipping label? Thanks

iFixYouri · Accepted Answer

The sad face is usually the drive, not the battery, so let's not guess. Send it in under the free iPod Classic 4th Gen Diagnostics and we'll quote before any work. Order on the product page and the prepaid label is emailed to you.

Q: My 40GB Gen 4 Ipod gives my the "sad-face" ipod screen, when I plug it in. Pretty sure I need a New Battery....Can you do that? I don't want to do it myself. Can you sent me a shipping label? Thanks