I have iPod gen 3 classic. Cannot power it off and cannot shut off music. Do I just send it in under the diagnostic option?

Question

iFixYouri · Accepted Answer

Yes, the free diagnostic is the right option. Order it, we email a prepaid label, and once it arrives we'll test it and report back with a quote. You approve before any work; if you decline there's no bench fee, just return shipping.

Q: I have iPod gen 3 classic. Cannot power it off and cannot shut off music. Do I just send it in under the diagnostic option?