Answers Form

Learn How it Works

Ask a Question

Q: I have a Surface Pro 5. The Surface does not boot as I think it is not charging. When I connect a different (new charger) the light sometimes turns on, sometimes it doesn't and sometimes it blinks. I think the charging port may be broken. The power supply broke but the Surface Pro was working fine before that happened. Is there a way to diagnose if the charging port is the problem? Thanks

Microsoft Surface Pro 5 Charging Port Repair

Al Alfonso Mondragon - 5 years ago

Hi there, we'd recommend sending it in for our diagnostics service. Send it on in, we'll take a look at it, and let you know what we find. Let us know how we can help.

Account Sign in

Your Name

Password

Password Confirmation

By Signning up, you are agree to our *Terms of Use* and *Privacy Policy*

Already member? Log In Now