Hi:

My Microsoft Surface Pro 4, approx 3 years of hard use, stopped accepting a charge and the charging port failed. I purchased a replacement Pro 4 .

Problem: I needed the info on the Hard Drive.

I searched the web and reviewed comments and guides and thought thought to replace battery and charging port myself, I purchased the battery and the port.

I went to get started and got cold feet.

So, I need to fix the whole computer or at least have info from the hard drive.

Can you help and what do you suggest ? I guess that the computer if fixed has a value under say $200.00 ? I would send you the computer and the parts that I purchased.

Thank you

Question

Hi:

My Microsoft Surface Pro 4, approx 3 years of hard use, stopped accepting a charge and the charging port failed. I purchased a replacement Pro 4 .

Problem: I needed the info on the Hard Drive.

I searched the web and reviewed comments and guides and thought thought to replace battery and charging port myself, I purchased the battery and the port. 

I went to get started and got cold feet. 

So, I need to fix the whole computer or at least have info from the hard drive. 

Can you help and what do you suggest ? I guess that the computer if fixed has a value under say $200.00 ? I would send you the computer and the parts that I purchased.

Thank you

iFixYouri · Accepted Answer

We can help. Please send your Surface Pro 4 in for a diagnostic. We would have to inspect the device to give you the most accurate repair quote. Please keep in mind, however, that we cannot offer a warranty on devices repaired with your own parts since we do not know the quality or source of them. Basically you'd be saving a bit on part cost, but giving up any warranty coverage.