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Patrick Brown

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Q: battery connector came off when attempting to replace battery. Is this a repair you can make and what would be the cost. I have the new battery for it along with the connector that came off.

That's board-level work, not an LCD job, so skip this page. Send it under the free 5th gen Classic diagnostic and include the battery and connector, noted in the order; we can usually install customer parts but can't warranty them. We'll assess the board and quote before any work. Board work carries some data risk, so back up if you can.