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Nelson Willis

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Q: I think it needs a new battery. You recently replaced the battery. 5/25/22 Order #11273.

Yes, we have your device and it is being diagnosed. You say it needs a new battery but you've sent it in for water damage. Was it actually in contact with liquid? We'd just like to know to provide the best service. You can contact us directly at 888-494-4349 or if that makes it easier.